Jul 15, From Review: Ein architektonisches of Pestana Casino Park. Pestana Casino Park · See all 3, reviews · 3, Reviews. #35 of 87 Hotels in Funchal. Pestana Casino Park: Gute Lage und guter Service - Auf TripAdvisor finden Sie 3' Das Casino Park Hotel hat eine grandiose Lage mit schönen Blick zum. Pestana Casino Park, Funchal Picture: Blick aus dem Restaurant auf Außenpool und Kreuzfahrtterminal - Check out TripAdvisor members' candid photos and.
Rest assured that your comments will be mentioned in our meeting to improve these services. Once again thank you for sharing your comments with us and we really hope to have the opportunity and pleasure of welcoming you back to our Hotel in the near future.
This is a lovely hotel on the surface but has issues that spoil it somewhat. The ground floor is lovely and spacious with helpful staff at reception.
The breakfast room is stunning with beautiful views out to sea. However our room was reached via a very dark corridor. The room itself was only average.
Large comfortable bed changed daily and a small balcony were the only positive things. The toilet had to be flushed at least twice every time it was used to stop the constant flow of water.
There is no mirror anywhere near an electric socket making it very difficult to use hair tongs etc. I had to lift a very heavy chair every morning into the bathroom to use the socket there.
On the evening before checking out we asked about the actual checkout time and we were told 12noon. We and our 2 friends in the next room decided therefore we could go and do some last minute shopping.
On our return at 11am we went to our rooms to freshen up before traveling to the airport to find our room had already been cleaned out and our luggage removed to reception.
We were shouted at by the maid and unfortunately we had no idea what she was saying to us! All 4 of this find this practice extremely dangerous.
We had no idea if our luggage had been tampered with. At the airport we are always asked if we had packed it ourselves and if we had ever left our luggage unattended.
Really, we are not happy about this as we live in such a dangerous world and feel that the hotel management should be much more security conscious.
Although good value this hotel is not 5 star as advertised. Because of security issues we would not stay again.
Dear Guest kirkglen, Thank you for writing your comment on Trip advisor. First we are happy to hear that you liked our staff, ground floor and beautiful views.
Regarding your negative remarks about the room, corridor and housekeeping service, we sorry about the inconvenience caused and we would like to let you know that this will be discussed internally to improve them.
Now we are waiting to have another opportunity to host you at the Pestana Casino Park Hotel in a not too distant future to make your stay a most enjoyable one again.
A large, well run hotel overlooking the sea. Reception very efficient; friendly and helpful staff. Rooms are very large and well equipped.
Room has 2 large beds, sofa, television with amongst many others BBC News channel, bathroom with twin wash hand basins and separate toilet and bidet, good shower over bath, fridge, tea and coffee making facilities on request I always take my own , good storage, electronic safe, large balcony with 2 chairs and table with a side sea view also overlooking a quite street which has a Spar grocer for fresh milk and several very good restaurants best to book as can become quite busy.
Excellent free wifi within entire hotel, including rooms, public areas, swimming pool and outdoor restaurant overlooking promenade, cruise ship terminal and old town.
Breakfast is buffet and can be taken either in bright and spacious dining room or outside on terrace. Enormous choice of food, cereals, fruits, breads, pastries, cold meats and cheese, large selection of cooked breakfast foods including omelettes and poached eggs to order may have to queue for these.
Very efficient staff clearing used crockery. Staff throughout the hotel are all friendly, professional, polite and helpful!
Indeed, I have travelled extensively and my conclusision is that Maderians as a whole are the nicest people I have met anywhere in the world! Would I recommend this hotel?
Dear Guest Geoffrey I, It is absolutely great to know that you had a brilliant time at this beautiful hotel and that was really a perfect holiday".
Wow, you have really made our day. We are so pleased that the views, the services of our team, the room, our breakfast, and the excellent wifi were truly appreciated.
Rest assured that I have shared your wonderful comments with all our team. It was such a pleasure to welcome you at our Hotel and we look forward to welcoming back again soon.
Had room on 3 rd floor, sea view, large comfortable room, all rooms have balcony s, Very friendly staff, and helpful, we really enjoyed our stay.
Excellent choice at breakfast. Lovley Lady does fresh omelettes and poached eggs. Lots of very good restaurants around. Dear Guest GeofandMike, We are extremely happy that you have enjoyed your second trip this year.
We are obviously delighted that you have enjoyed such a great time at our Hotel and truly liked our sea view, the room, our breakfast and the excellent services provided by our team.
Thank you so much for your great feedback and we very much hope to welcome you at the Pestana Casino Park Hotel again soon.
This is a good hotel but we found that the room was on the small side and very dark. The whole hotel in the corridors and rooms could do with more light as its difficult to see where you are going.
We found the room hot at night due to no air conditioning. The staff though were very friendly and in particular Christine on the main desk was very helpful but to be fair they were all very friendly and always willing to help.
The lady who served the omelettes was very friendly and had a good sense of humour. The breakfast was excellent and an amazing variety. There was everything that you could have wanted for breakfast.
Perfectly located for the town which was a few minutes walk and the view to the sea was great. Wonderful infinity swimming pool.
Beds were very hard. Dear Guest twicer, Firstly I would like to thank you for your stay at the Pestana Casino Park Hotel and we are happy to know that you found our a good service and other aspects was high standard.
We deeply regret that your holidays were not up to your satisfaction, and we present our most sincere apologies for any disturbance or any disappointment we could have caused you.
We have taken note of all the negative comments and you may rest assured that proper procedures will be taken to avoid such comments in the future.
Assuring you of best attention at all times we remain with kindest regards from the Sunny Madeira. Flights Holiday Rentals Restaurants Things to do.
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Pestana Casino Park Hotel. Show reviews that mention. All reviews ice room oscar niemeyer dockside bar indoor pool balcony furniture overlooking the harbour old town half board five star hotel steam room building site large hotel great position public areas town centre bit dated bed and breakfast.
Reviewed yesterday wonderfull hotel. Review collected in partnership with Pestana Hotel Group This business uses tools provided by TripAdvisor or one of its official Review Collection Partners to encourage and collect guest reviews, including this one.
Reviewed yesterday Fantastic Madeira. Reviewed 2 days ago Winter break. Reviewed 3 days ago via mobile Value for money.
Previous Next 1 2 3 4 5 6 … Its privileged location on the shores of the Atlantic Ocean makes it one of the most famous hotels on the island of Madeira.
You can enjoy four restaurants and bars with views overlooking the tennis court and access to the Casino da Madeira, with games, shows and a nightclub.
All rooms have Wi-Fi and a private balcony. Hotel class Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia. Business Centre with Internet Access. Certificate of Excellence What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
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See all questions. Is there some road work outside or close to the hotel? How disturbing is it? Response from GrahamYip Reviewed this property.
Are there any tour booking offices nearby this hotel?? And any bike n car rentals nearby??? Response from LaToner Reviewed this property.
There is a small booking office like a stall in front of hotel which opens between 9 - 9. They can take credit card but some tour company request cash.
The hotel itself can organise anything for you from different The hotel itself can organise anything for you from different tour company.
I found both very helpful but the booking stall have more info. Is it possible for half board guests to take lunch instead of dinner? Response from thomaseKHO Reviewed this property.
TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content. About Us Help Centre.Madeira Bright Star Funchal. I don't thing about it. Some aspects of the hotel, such as doors and balcony tiles, are looking a little tired however and lifts were frustratingly slow at times. Keine freie Parkplätze, wie auf der Webseite steht. Steuern und Gebühren sind in pokalspiele heute abend Angeboten nicht inbegriffen. Lieber Gast, Wir freuen uns über Ihr Feedback. Späte Reinigung des Zimmers immer nach 15 Uhr. Sehr nette Bedienung, die sich immer Mühe geben trotz den vielen Gäste. Von Dalila Rodrigues Service Manager wurden wir jederzeit gut beraten. Aber 5 Sterne Wert leider nicht. Funchal's Museum of Natural History. Leider haben wir nicht alle Ihre Erwartungen erfüllt. Hi ,yes they are and your room cleaner changes every day for you ,there are also dressing gowns provided in rooms lot of people wear down to the pool or spa hope this helpful. TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers. Funchal Pestana Casino Park Hotel.